Tech Help Volunteers
About
Meet one of our tech savvy teen volunteers to get one on one assistance with basic tech issues, such as: setting up your email emailing photos downloading an app How to access Library-provided eResources (e.g. Libby and Hoopla) printing, scanning & more! Please bring your device (phone, tablet, kindle or iPad) with you. No appointments necessary, just drop in at the library and get the support you need! Device Handling Policy For liability and safety reasons, staff/volunteers are not permitted to open, disassemble, or physically take apart any member’s personal electronic device—including computers, laptops, tablets, or phones. Staff/volunteers may offer general troubleshooting guidance, but all hardware-related issues must be referred to a professional technician. Teen Tech Volunteers can help you with: • Basic email questions • Basic computer questions • How to access Library-provided eResources (e.g. Libby and Hoopla) • Basic formatting and general use of MS Word/Google Docs and Basic functions for MS Excel/Google Sheets • How to print or upload documents to print at the library Teen Tech Volunteers CANNOT help you with: • Any sort of device repair • Installing hardware, software or program updates on your device • Provide word processing services (typing on your behalf, etc.) • Provide private lessons, or accept payment or remuneration of any kind • Recommend products for you to buy (e.g., computers) • Do your online shopping, or place ads for you (e.g., eBay, Craig’s Lis
