The Ember List

*Virtual* Customer Service In The Workplace

Friday, September 25 · 2 PM – 3 PM · San José Public Library · San Jose

About

*This is a FREE webinar* About This Event: What is good customer service? How can it go from good to great? What are the pitfalls that many people experience when trying to deliver customer service? What is the best way to handle difficult customers? Find out the answers to these and other important customer service questions during this information packed training session. Learn how to build understanding, skills, knowledge, and tools on the proper ways to interact with customers. Presented in partnership with work2future Registration is required. Register here . After registering, you will receive a confirmation email containing information about joining the meeting. eNewsletter Signup: Get the inside scoop on business and career resources at SJPL. Sign-up today for our monthly eNewsletter, highlighting the latest programs, eResources and services available at the San José Public Library. ADA Accommodation Requests #sjplworkscareer

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*Virtual* Customer Service In The Workplace — The Ember List