Health Portals: Managing Your Healthcare Online
About
Join us for an engaging session designed for adults and seniors who want to feel more confident using their healthcare provider’s online portal. Learn how to use health portals to communicate with your doctor’s office, manage appointments, and access important health information from your smartphone, tablet, or computer. Perfect for those comfortable with basic device navigation. Topics include: • Logging in safely (passwords, verification codes, and avoiding scams) • Sending messages to your doctor’s office and knowing what to message vs. call about • Scheduling, rescheduling, and canceling appointments • Joining video visits and preparing for virtual appointments • Viewing test results, visit summaries, and after-visit instructions • Requesting medication refills and checking medication lists • Uploading photos/documents (insurance cards, symptoms, forms) through the portal Presented by Amy Culpepper of PepTech.
